英語の通じるハウスキーピングサービスです
30代会社員、都内で一人暮らし。
仕事が忙しく毎晩帰宅は21時以降、部屋が徐々に散らかっていたので、英語でコミュニケーションの取れるハウスキーピングサービスをさがした。
ある日、同僚が「英語対応のできる会社を使っている」と紹介された。
「平日、疲れて帰ってきても、部屋がキレイだとリラックスできる。週末は日本各地を旅行している」
週1回・4時間利用
(水回り清掃、お部屋清掃、ベッドメイキング、洗濯)
候補１↓BI様更新用 ハウスキーピング
Services not covered
Services not covered
The following are not permitted for housekeeper safety reasons
Work that involves moving heavy objects
・Crevices, heights, long hours of work outdoors, etc.
Specialized tools are required (e.g., air conditioners, range hoods, etc.)
Specialized skills are required (e.g., medical care, nursing care/childcare related services, driving services, etc.).
Cleaning that is not done for hygienic reasons (e.g., disposal of vomit, blood, diapers, etc.)
スライド ハウスクリーニング
外国人の方
Single person
子供のいる家族
高齢の夫婦
１人暮らし ▼
夫婦共働き ▼
５人家族 ▼
高齢の夫婦 ▼
家事全般が苦手で散らかっていた
１人暮らし・マンション2LDK/100㎡
週1回5時間利用 (不在の為、鍵預かりサービス)
[水回りの清掃／各部屋の清掃と整理(衣類の整理)／ベッドメイキング(1台)／洗濯(2回転)・乾燥 (浴室乾燥併用)・たたみ]
たまった洗濯物を片付けるため、乾燥機と浴室乾燥と部屋干しを使い分けています。ホームパーティーの後はグラスや食器が残っているので、30分延長する場合もあります。
お１人暮らし
ご夫婦共働き
５人のご家族
Elderly couple
家事全般が得意じゃない…
マンション2LDK/100㎡・お１人暮らし
週1回5時間のご利用で、不在時には鍵をお預かりして作業を行っています。主な内容は、水回りの清掃、各部屋の清掃と整理 (衣類の整理を含む)、ベッドメイキング (1台)、さらに洗濯 (2回転) から乾燥 (浴室乾燥との併用)、たたみまで幅広く対応しています。特に、平日多忙のため洗濯物が溜まりやすく、乾燥機・浴室乾燥・部屋干しを組み合わせて効率的に仕上げています。ホームパーティーの後にはグラスや食器が大量に残ることもあり、その際は30分程度の延長対応をご希望頂く場合もあります。
候補１↓BI様更新用 ハウスクリーニング
水回りクリーニング ▼
エアコンクリーニング ▼
トータルハウスクリーニング ▼
整理収納サービス ▼
自分では落とせない汚れまできれいになりました
4人家族 (30代共働き・子供2人)
料理が好きで毎日使っていたため、レンジフードやガスコンロ周りの油汚れが蓄積してしいました、浴室は換気をしてもカビや水アカがたまりやすく、自分達で掃除をしても完全には取れずに困っていました。そこで「プロに任せて徹底的にきれいにしたい」と依頼しました。
頑固な油汚れが一掃され、キッチン全体が明るくなって、料理の時間がより快適になり浴室のカビや水アカはなくなり、浴槽や鏡はピカピカに「家族皆がお風呂に入るのを楽しみにするようになった」と喜ばれています。
サービス詳細：バスルーム・キッチン・レンジフードクリーニング
水回りクリーニング ▼
空調機
空 室
収 納
年末の水回り大掃除
戸建て/4人家族（夫婦共働き・子供2人）
[11月下旬に年末の大掃除としてキッチン・レンジフード・浴室・洗面所の清掃をリクエスト]
初めてのご利用のため、事前に汚れの状況を確認してお見積り(*)を行い、金額とあわせて「3名体制で約3時間」の作業内容をご提示し、スケジュール調整の上、ご希望どおり11月下旬に日程を決定しました。なお、自宅の駐車場を利用できたため、作業車の駐車場代は不要となりました。
(*)２回目以降のご利用の場合は、お見積りは原則ありません。
水回りクリーニング
エアコンの内部洗浄
退去後・入居前清掃
整理・収納サービス
年末の水回り各箇所の大掃除
年末の大掃除として、キッチン・レンジフード・浴室・洗面所の清掃をご依頼頂き、11月下旬での実施をご希望されました。初めてご利用の為、事前に訪問を行い、汚れの具合を確認した上でお見積りをご提示しました。なお、2回目以降のご利用では原則として見積り不要です。作業はスタッフ3名で3時間を想定。自宅敷地内の駐車場をお借りできた為、駐車料金のご負担はございませんでした。加えて、10月に前倒しでご依頼頂いた場合は5％割引のご優待もご案内しましたが、ご家族のスケジュールを優先し、当初のご希望どおり11月下旬でのサービス実施となりました。
ここに見出しテキスト
8行/24文字/合計192テストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテストテスト
a single person
husband and wife both working
family of four
a single person
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Frequently Asked Questions
Housekeeping
お申込みについて
A. 不定期でのご利用もお受けしております。ただし定期利用のお客様のスケジュールを優先してご案内をさせていただいておりますので、弊社よりスケジュールのご調整のお願いをさせていただくことがございます。
A. This service is available.
A. 当日のお申込による即日サービスはお断りしています。ご了承ください。
A. 混雑状況にもよりますが、初めてご利用いただくお客様には、5営業日を目安とさせていただいております。
サービスについて
A. 年末年始を除き、土・日・祝を含めサービス提供をしています。
Office hours are as follows
Business hours: 9:00-18:00 weekdays
Closed on Saturdays, Sundays, national holidays, and December 29-January 4
A. 対応できるスタッフの手配が可能な場合にサービスを提供させていただきます。
A. 土・日・祝日のご利用につきましては、定期利用・スポット利用、またはご利用時間帯に関わらず、一律2,200円/各回を土日祝日特別料金としてご請求させていただきます。
A. ご利用時間は、ご依頼内容とご自宅の状況(広さ・ご家族の人数)、ご利用頻度等により
Our coordinator will make a proposal and discuss it with you before making a decision.
A. 原則、交通費は料金に含まれております。
However, if transportation costs are high due to bus connections, etc., or if transportation costs are incurred for shopping, etc., the actual costs will be billed.
A. お客様のご希望を前日までに承ります。
A. お子様に食事や軽食の準備程度の対応は可能です。
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. 当社ではベビーシッターの手配はお断りさせていただいております。
We will be happy to refer you to our partners upon request.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
ハウスキーパーについて
A. お客様のスケジュールやご住所、ご依頼内容に対する適性を考慮した上で、ふさわしいスタッフをご紹介いたします。
We will be happy to refer you to our partners upon request.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. 公的機関より発行された身分証明書（写真付）に基づく身元確認を行うと共に、身元保証及び重要事項に関するすべての必要書類（緊急連絡先、守秘義務契約）の提出を義務付けています。
A. 弊社の実地・座学の研修を行っています。
A. 職歴や家事従事歴だけではなく、責任感やホスピタリティマインドを重視して採用しています。
A. 家事が好きな人、ホテルでの客室清掃、介護関係出身者など、日本人・外国人を問わず幅広く在籍しています。
ご利用前の準備について
A. ハウスキーピングサービスでは、（電気・ガス・水道）ご家庭にある道具・洗剤などを使用させていただきます。
A. 初回のサービス時に清掃道具等を用意することが可能です（初回清掃道具購入代金2,200円）立替代金と合わせてご請求させていただきます。2回目以降の清掃道具の購入料金は1,100円となります。初回と同様に立替代金と合わせてご請求させていただきます。
A. サービス提供時は作業対象以外のお部屋等への入室や、引出しなどの収納個所に触れることはございません。
A. 安全なサービスのご提供のため
If you will be handling paintings, ceramics or antiques, please inform the coordinator in charge in advance.
We also request that you keep valuables such as cash, precious metals, mail, documents containing personal information, and other important documents in a place that is difficult to reach or see.
If you have any items other than those listed above that require special care or should not be touched by housekeepers, please let the coordinator in charge know in advance.
予定キャンセルについて
A. 2営業日前以降のキャンセル料金が発生しますので、キャンセルのご連絡はお早めにお願いします。キャンセル料金は2営業日前～前営業日18時までが7,500円、前日18時以降は予定額の100％となります。
Housecleaning
お申込みについて
A. 初めてご利用のお客様は事前にご自宅にご訪問させていただき、ご説明いたします。お気軽にお問い合わせください。
A. 3か月後までのご予約を承ります。
Please note that we may not be able to meet your request depending on the application status of regular customers.
A. 初めてのご利用のお客様の当日のお申込による即日サービスはお断りしています。ご了承ください。ご利用歴のあるお客様につきましては、当日の状況によりご訪問できる場合もありますので、まずはご連絡ください。
A. マンション・戸建てともに、お住まいになっている方からのご依頼が中心です。
We also receive requests from owners and management companies of rental units for pre- and post-move-out cleaning, as well as requests for cleaning of offices and stores.
サービスについて
A. エアコンの内部洗浄や水回りの清掃のリクエストを多く承っております。
For more information.HERE.
A. ご要望によりハンディマンサービスなどで可能な限り対応させていただきます。
Please feel free to contact us.
A. 年末年始を除き、土・日・祝を含めサービス提供をしています。
Office hours are as follows
Business hours: 9:00-18:00 weekdays
Closed on Saturdays, Sundays, national holidays, and December 29-January 4
A. 一定の範囲内でご指定いただけます。
Example: 9:00-10:00 start, 12:00-14:00 start
However, the start time may be slightly delayed due to reservations, work status, traffic congestion, etc. on the day of the service. Please understand this in advance.
A. 対応できるスタッフの手配が可能な場合にサービスを提供させていただきます。
If you live in an apartment building, please confirm in advance that there may be restrictions on the hours of entry for outpatient workers.
A. 汚れ具合や追加のご希望により追加料金が発生するケースがございますが、事前にご了承をいただきました上で、作業させていただきます。
A. サービス予定日の2営業日前の18時までにご連絡をいただければ、キャンセル料はいただきません。
Cancellations made less than 2 business days prior to service will incur the following charges.
Cancellation from 2 business days prior to service to 6:00 p.m. one day prior to service: 7,500 yen
Cancellation after 6:00 p.m. on the business day prior to service: 100% of the scheduled service amount
If you cancel your service after your visit without notifying us, or if you are not at home.
100% of the scheduled service amount will be charged.
Please contact us by 6:00 p.m. two days prior to the service date to reschedule. We will reschedule at no charge.
A. 台風や大雪などで移動が困難な場合は、訪問できない場合がございます。
Please note that we will adjust the schedule in advance to avoid cancellation fees.
A. サービス内容によって作業時間は異なりますので、お時間の目安を事前にお伝えいたします。
A. 前後のお客様のスケジュールの調整がつく範囲内で追加のご依頼を承ります。
A. 初めてご利用の場合、サービス開始時、終了時にサービス内容のご確認の為、お立会いをお願いいたします。
スタッフについて
A. 当社の研修を受講した担当者、同業他社様での経験者が中心です。
In some cases, staff from affiliated (outsourced) companies may visit the site.
A. サービス内容によって異なりますが、通常は1～3名でサービスをさせていただきます。
ご利用前の準備について
A. 当日スタッフが荷物等の移動を行います。大型家具等は移動できない場合もありますので、予めご了承ください。
A. サービスに伴い電気・水道は、お客様宅のものを使用させていただきます。予めご了承ください。
A. サービス当日は作業車(軽車両～ワンボックス車)にて訪問いたします。お客様に駐車場の確保をお願いしています。
If parking is not available, please bear the cost of parking (actual cost).
A. 安全なサービスのご提供のため絵画や陶器・骨董品の取扱いが発生する場合は予め担当コーディネータにお伝えください。
We also request that you keep valuables such as cash, precious metals, mail, documents containing personal information, and other important documents in a place that is difficult to reach or see.
If you have any items other than those listed above that require special care or should not be touched, please let our staff know.
A. 作業完了後のお支払いとなります。
Payment can be made by cash or bank transfer.
予定キャンセルについて
A. 2営業日前以降のキャンセル料金が発生しますので、キャンセルのご連絡はお早めにお願いします。キャンセル料金は2営業日前～前営業日18時までが7,500円、前日18時以降は予定額の100％となります。
Housekeeping
お申込みについて
A. We accept irregular use. However, we give priority to the schedules of our regular customers, so we may ask you to adjust your schedule.
A. This service is available.
A. We do not offer same-day service for same-day applications. Please understand this.
A. Although it depends on traffic, we estimate 5 business days for first-time customers.
Housecleaning
お申込みについて
A. For first-time customers, we will visit your home in advance to explain the service. Please feel free to contact us.
A. We accept reservations up to 3 months in advance.
Please note that we may not be able to meet your request depending on the application status of regular customers.
A. We do not offer same-day service for first-time customers applying on the same day. Please understand that we cannot provide same-day service for first-time customers. For customers who have used our services before, we may be able to visit them on the same day depending on the situation, so please contact us first.
A. We mainly receive requests from residents of both condominiums and houses.
We also receive requests from owners and management companies of rental units for pre- and post-move-out cleaning, as well as requests for cleaning of offices and stores.
サービスについて
A. We provide services on Saturdays, Sundays, and national holidays, with the exception of the year-end and New Year holidays.
Office hours are as follows
Business hours: 9:00-18:00 weekdays
Closed on Saturdays, Sundays, national holidays, and December 29-January 4
A. We will provide services when we can arrange for staff to respond to your request.
A. The time of use depends on the contents of your request, the condition of your home (size, number of family members), and the frequency of use.
Our coordinator will make a proposal and discuss it with you before making a decision.
A. In principle, transportation is included in the fee.
However, if transportation costs are high due to bus connections, etc., or if transportation costs are incurred for shopping, etc., the actual costs will be billed.
A. We will accept your request at least one day in advance.
A. It is possible to prepare meals and snacks for children.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. We do not provide babysitting services.
We will be happy to refer you to our partners upon request.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
サービスについて
A. We receive many requests for internal cleaning of air conditioners and cleaning of the water area.
For more information.HERE.
A. We will do our best to accommodate your request with handyman service, etc.
Please feel free to contact us.
A. We provide services on Saturdays, Sundays, and national holidays, with the exception of the year-end and New Year holidays.
Office hours are as follows
Business hours: 9:00-18:00 weekdays
Closed on Saturdays, Sundays, national holidays, and December 29-January 4
A. You can specify within a certain range.
Example: 9:00-10:00 start, 12:00-14:00 start
However, the start time may be slightly delayed due to reservations, work status, traffic congestion, etc. on the day of the service. Please understand this in advance.
A. We will provide services when we can arrange for staff to respond to your request.
If you live in an apartment building, please confirm in advance that there may be restrictions on the hours of entry for outpatient workers.
A. In some cases, additional charges may be incurred depending on the degree of soiling or additional requests, but we will work with your prior approval.
A. No cancellation fee will be charged as long as we are notified by 6:00 p.m. two business days prior to the scheduled service date.
Cancellations made less than 2 business days prior to service will incur the following charges.
Cancellation from 2 business days prior to service to 6:00 p.m. one day prior to service: 7,500 yen
Cancellation after 6:00 p.m. on the business day prior to service: 100% of the scheduled service amount
If you cancel your service after your visit without notifying us, or if you are not at home.
100% of the scheduled service amount will be charged.
Please contact us by 6:00 p.m. two days prior to the service date to reschedule. We will reschedule at no charge.
A. We may not be able to visit if transportation is difficult due to a typhoon or heavy snowfall.
Please note that we will adjust the schedule in advance to avoid cancellation fees.
A. Since the work time varies depending on the service, we will inform you of the estimated time in advance.
A. We will accept additional requests as long as the customer's schedule can be adjusted before and after.
A. If you are using our service for the first time, please be present at the beginning and end of the service to confirm the service contents.
ハウスキーパーについて
A. We will introduce you to the appropriate staff based on your schedule, address, and suitability for your request.
We will be happy to refer you to our partners upon request.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. We verify the identity of the applicant based on an identification card (with photo) issued by a public institution and require the applicant to provide a guarantee of identity and all necessary documents regarding important matters (emergency contact information, nondisclosure agreement).
A. We provide hands-on and classroom training at our company.
A. We hire not only on the basis of work experience and domestic work history, but also on the basis of a sense of responsibility and hospitality mindset.
A. We have a wide range of both Japanese and non-Japanese employees, including those who like housework, guest room cleaners at hotels, and those from nursing care-related backgrounds.
スタッフについて
A. Our staff consists mainly of personnel who have attended our training courses and those who have experience at other companies in the industry.
In some cases, staff from affiliated (outsourced) companies may visit the site.
A. It depends on the service, but usually 1 to 3 people will provide service.
ご利用前の準備について
A. For housekeeping services, we will use tools and detergents available at home (electricity, gas, and water).
A.初回のサービス時に清掃道具等を用意することが可能です（初回清掃道具購入代金2,200円）立替代金と合わせてご請求させていただきます。2回目以降の清掃道具の購入料金は1,100円となります。初回と同様に立替代金と合わせてご請求させていただきます。
A. When providing services, we do not enter rooms other than the one in which the work is to be performed, nor do we touch drawers or other storage areas.
A. To provide safe services
If you will be handling paintings, ceramics or antiques, please inform the coordinator in charge in advance.
We also request that you keep valuables such as cash, precious metals, mail, documents containing personal information, and other important documents in a place that is difficult to reach or see.
If you have any items other than those listed above that require special care or should not be touched by housekeepers, please let the coordinator in charge know in advance.
ご利用前の準備について
A. Our staff will move your luggage, etc. on the day of the event. Please note that large furniture and other items may not be moved.
A. Electricity and water will be used at the customer's residence for the service. Please understand this beforehand.
A. On the day of service, we will visit with a work vehicle (light vehicle to one-box vehicle). We ask our customers to reserve a parking space.
If parking is not available, please bear the cost of parking (actual cost).
A. Please inform your coordinator in advance if you will be handling paintings, ceramics, or antiques in order to ensure the safety of our services.
We also request that you keep valuables such as cash, precious metals, mail, documents containing personal information, and other important documents in a place that is difficult to reach or see.
If you have any items other than those listed above that require special care or should not be touched, please let our staff know.
A. Payment will be made after the work is completed.
Payment can be made by cash or bank transfer.
キャンセル料金について
A.2営業日前以降のキャンセル料金が発生しますので、キャンセルのご連絡はお早めにお願いします。キャンセル料金は2営業日前～前営業日18時までが7,500円、前日18時以降は予定額の100％となります。
キャンセル料金について
A.2営業日前以降のキャンセル料金が発生しますので、キャンセルのご連絡はお早めにお願いします。キャンセル料金は2営業日前～前営業日18時までが7,500円、前日18時以降は予定額の100％となります。
Housekeeping
A. We accept irregular use. However, we give priority to the schedules of our regular customers, so we may ask you to adjust your schedule.
A. This service is available.
A. We do not offer same-day service for same-day applications. Please understand this.
A. Although it depends on traffic, we estimate 5 business days for first-time customers.
A. We provide services on Saturdays, Sundays, and national holidays, with the exception of the year-end and New Year holidays.
Office hours are as follows
Business hours: 9:00-18:00 weekdays
Closed on Saturdays, Sundays, national holidays, and December 29-January 4
A. We will provide services when we can arrange for staff to respond to your request.
A. The time of use depends on the contents of your request, the condition of your home (size, number of family members), and the frequency of use.
Our coordinator will make a proposal and discuss it with you before making a decision.
A. In principle, transportation is included in the fee.
However, if transportation costs are high due to bus connections, etc., or if transportation costs are incurred for shopping, etc., the actual costs will be billed.
A. We will accept your request at least one day in advance.
A. For housekeeping services, we will use tools and detergents available at home (electricity, gas, and water).
A. It is possible to prepare meals and snacks for children.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. We do not provide babysitting services.
We will be happy to refer you to our partners upon request.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. We will introduce you to the appropriate staff based on your schedule, address, and suitability for your request.
We will be happy to refer you to our partners upon request.
If the parent/guardian returns by the end of the service, the service will be provided even if only the child (elementary school age or older) is home.
However, we do not accept any requests for professional care of children, including pick-up and drop-off.
Please understand this in advance.
A. We verify the identity of the applicant based on an identification card (with photo) issued by a public institution and require the applicant to provide a guarantee of identity and all necessary documents regarding important matters (emergency contact information, nondisclosure agreement).
A. We provide hands-on and classroom training at our company.
A. We hire not only on the basis of work experience and domestic work history, but also on the basis of a sense of responsibility and hospitality mindset.
A. We have a wide range of both Japanese and non-Japanese employees, including those who like housework, guest room cleaners at hotels, and those from nursing care-related backgrounds.
A. When providing services, we do not enter rooms other than the one in which the work is to be performed, nor do we touch drawers or other storage areas.
A. To provide safe services
If you will be handling paintings, ceramics or antiques, please inform the coordinator in charge in advance.
We also request that you keep valuables such as cash, precious metals, mail, documents containing personal information, and other important documents in a place that is difficult to reach or see.
If you have any items other than those listed above that require special care or should not be touched by housekeepers, please let the coordinator in charge know in advance.
Housecleaning
A. For first-time customers, we will visit your home in advance to explain the service. Please feel free to contact us.
A. We accept reservations up to 3 months in advance.
Please note that we may not be able to meet your request depending on the application status of regular customers.
A. We do not offer same-day service for first-time customers applying on the same day. Please understand that we cannot provide same-day service for first-time customers. For customers who have used our services before, we may be able to visit them on the same day depending on the situation, so please contact us first.
A. We mainly receive requests from residents of both condominiums and houses.
We also receive requests from owners and management companies of rental units for pre- and post-move-out cleaning, as well as requests for cleaning of offices and stores.
A. We receive many requests for internal cleaning of air conditioners and cleaning of the water area.
For more information.HERE.
A. We will do our best to accommodate your request with handyman service, etc.
Please feel free to contact us.
A. We provide services on Saturdays, Sundays, and national holidays, with the exception of the year-end and New Year holidays.
Office hours are as follows
Business hours: 9:00-18:00 weekdays
Closed on Saturdays, Sundays, national holidays, and December 29-January 4
A. You can specify within a certain range.
Example: 9:00-10:00 start, 12:00-14:00 start
However, the start time may be slightly delayed due to reservations, work status, traffic congestion, etc. on the day of the service. Please understand this in advance.
A. We will provide services when we can arrange for staff to respond to your request.
If you live in an apartment building, please confirm in advance that there may be restrictions on the hours of entry for outpatient workers.
A. In some cases, additional charges may be incurred depending on the degree of soiling or additional requests, but we will work with your prior approval.
A. No cancellation fee will be charged as long as we are notified by 6:00 p.m. two business days prior to the scheduled service date.
Cancellations made less than 2 business days prior to service will incur the following charges.
Cancellation from 2 business days prior to service to 6:00 p.m. one day prior to service: 7,500 yen
Cancellation after 6:00 p.m. on the business day prior to service: 100% of the scheduled service amount
If you cancel your service after your visit without notifying us, or if you are not at home.
100% of the scheduled service amount will be charged.
Please contact us by 6:00 p.m. two days prior to the service date to reschedule. We will reschedule at no charge.
A. We may not be able to visit if transportation is difficult due to a typhoon or heavy snowfall.
Please note that we will adjust the schedule in advance to avoid cancellation fees.
A. Since the work time varies depending on the service, we will inform you of the estimated time in advance.
A. We will accept additional requests as long as the customer's schedule can be adjusted before and after.
A. If you are using our service for the first time, please be present at the beginning and end of the service to confirm the service contents.
A. Our staff will move your luggage, etc. on the day of the event. Please note that large furniture and other items may not be moved.
A. Electricity and water will be used at the customer's residence for the service. Please understand this beforehand.
A. On the day of service, we will visit with a work vehicle (light vehicle to one-box vehicle). We ask our customers to reserve a parking space.
If parking is not available, please bear the cost of parking (actual cost).
A. Our staff consists mainly of personnel who have attended our training courses and those who have experience at other companies in the industry.
In some cases, staff from affiliated (outsourced) companies may visit the site.
A. It depends on the service, but usually 1 to 3 people will provide service.
A. Please inform your coordinator in advance if you will be handling paintings, ceramics, or antiques in order to ensure the safety of our services.
We also request that you keep valuables such as cash, precious metals, mail, documents containing personal information, and other important documents in a place that is difficult to reach or see.
If you have any items other than those listed above that require special care or should not be touched, please let our staff know.
A. Payment will be made after the work is completed.
Payment can be made by cash or bank transfer.
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Housekeeping
Housekeepers from "Jeannie" will support you in your daily chores to make your time at home more comfortable, even during your busy days. We provide tailor-made services such as cleaning, laundry, bed making, etc. according to your requests.
Top of each service page (right image n/a) Employment ↓ Bi-san edit screen
Housekeeping
Housekeepers from "Jeannie" will support you in your daily chores to make your time at home more comfortable, even during your busy days. We provide tailor-made services such as cleaning, laundry, bed making, etc. according to your requests.
Housecleaning
Our experienced house cleaners (cleaning staff) will remove dirt and grime with their special techniques and their eyes to carefully take care of the details of your home, even the details of air conditioners and water features that are not easily accessible in daily cleaning. By maintaining the beauty and functionality of the room, the value of the customer's home is firmly protected.
Property management
Please feel free to entrust us with the overall management of your property. For foreign owners, our bilingual staff will provide courteous service in English and prepare management reports in English. We can even provide tax management support upon request. Please feel free to contact us for any inquiries regarding real estate lease, purchase, or sale.
Second House Management
This is a custom-made regular management plan that allows you to leave everything to us, including maintenance and payment of various expenses that you may be concerned about when you are not at home. You can also rely on us to make monthly payments for utilities, management fees, and reserve funds for repairs on your behalf, as well as for simple cleaning, ventilation, and water supply work in the rooms, and facility inspections.
Residence Plus Service
As a one-stop shop for your residence, we will introduce you to reliable and expert partners that we work with for consultation and problems not only in room management, but also in cleaning, maintenance, and repair of the entire building and common areas, as well as support for management association operations for condominiums. Please feel free to contact us first.
TOP page Tab ②↓
One time fee
Usage fee (1 hour)
¥4,840
Hours of Use
From 3 hours
Price per session
frequency
Number of times used
From 2 times
monthly amount (sum)
usage fee
Usage fee (1 hour)
¥4,840
Hours of Use
3 hours
14,520 yen
Number of times used
4 (once a week)
58,080 yen
housekeeping service
9:00 a.m. - 6:00 p.m.
Subscription Fees
4,840 yen/hour
Spot usage fee
6,050 yen/hour
For 3 hours use
14,520 yen/each
*Regular use is bi-weekly or more.
*Transportation expenses are included in the above.
We accept a minimum of 3 hours of use.
Other than the above hours
Subscription Fees
6,050 yen/hour
Spot usage fee
7,563 yen/hour
Other Fees
Special rates for Saturdays, Sundays and holidays
2,200 yen/each
Initial cleaning tool purchase fee
2,200 yen/each
Additional cleaning tool purchase fee
1,100 yen/each
Cancellation fee (from 2 business days prior to the event to 6:00 p.m. on the previous business day)
7,500 yen/each
Same-day cancellation fee (after 6:00 p.m. on the previous business day)
Scheduled amount 100%
House Cleaning Service
bathroom
25,300 yen per location
kitchen
25,300 yen per location
range food
22,000 yen per location
toilet
14,300 yen per location
Internal cleaning of wall-mounted air conditioners
19,800 yen for the first unit
16,500 yen for the second unit and thereafter
16,500 yen for the second unit and thereafter
Internal cleaning of ceiling-mounted air conditioners
38,500 yen for the first unit
33,000 yen after the second unit
33,000 yen after the second unit
Other Fees
Cancellation fee (from 2 business days prior to the event to 6:00 p.m. on the previous business day)
7,500 yen/each
Same-day cancellation fee (after 6:00 p.m. on the previous business day)
Scheduled amount 100%
Other Fees
Cancellation fee (from 2 business days prior to the event to 6:00 p.m. on the previous business day)
7,500 yen/each
Same-day cancellation fee (after 6:00 p.m. on the previous business day)
Scheduled amount 100%
HOME Tab Recruitment ↓
kitchen
Surface Cleaning
washing-up
scrubbing
Cleanup/Tidying up
dustpan
vacuuming
garbage disposal
bathroom
Surface Cleaning
scrubbing
have a wash
Surface Cleaning
Cleanup/Tidying up
dustpan
vacuuming
garbage disposal
toilet
Surface Cleaning
Cleanup/Tidying up
dustpan
vacuuming
garbage disposal
living and dining room
Cleanup/Tidying up
dustpan
vacuuming
garbage disposal
study
scrubbing
Cleanup/Tidying up
dustpan
vacuuming
garbage disposal
bedroom
Cleanup/Tidying up
dustpan
vacuuming
garbage disposal
making beds
laundry
laundry
dryness
drying clothes
(electric) iron
laundry folding
shopping
Purchase cleaning supplies
Purchase of foodstuffs
Preparation of meals
shopping
cooking
dishwashing
Cleanup.
garbage disposal